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Terms & Conditions

This website is owned and operated by 2HANDS Pte Ltd and Agate SC Pte Ltd. These terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the avenue to contact the relevant person for more information on the products and services offered. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 18 years of age or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When you send any enquiries, feedback or request to us through the contact points listed at website's 'Contact Us' section, you agree that: (i) you are responsible for reading the full item listing before making a commitment to action by providing your contact information.

We reserve the right to change the information displayed at any time, and to correct any information errors that may inadvertently occur.

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of 2HANDS Pte Ltd and Agate SC Pte Ltd. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

You agree to indemnify and hold 2HANDS Pte Ltd and Agate SC Pte Ltd harmless from any demands, loss, liability, claims or expenses (including attorneys' fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by applicable law, in no event shall 2HANDS Pte Ltd and Agate SC Pte Ltd, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, 2HANDS Pte Ltd and Agate SC Pte Ltd assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Republic of Singapore, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Republic of Singapore. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.


Terms of Sale

By placing an order you are offering to purchase a product on and subject to the terms and conditions. All orders are subject to availability and confirmation of the order price. We are using a third party courier service provider. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.


Our Agreement



When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. An agreement between us for the purchase of the goods will not be formed until your payment has been approved and have debited to the account stated.


Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors (including processing errors) may occur. If we discover an error in the price or payment of any product which you have ordered we will inform you and give you the option of re-confirming your order at the correct price


Product Descriptions

In describing the products available to purchase online, we attempts to be as accurate as possible. However there could varies in the dimension by 0.5 – 1.5cm, in colour, in tone or texture of the products on website due to shooting lighting and angle.


Discount Codes

We may from time to time offer discount codes which may apply in respect of any, or certain specified, purchases made through this Website. The conditions of use relating to any discount code will be specified at the time of issue.


Returns and Refunds

2HANDS does not take title to returned items until the item arrives at our centre. At our discretion, a refund may not be issued if the returned item found was opened, mishandled, have scratches, missing of accessories and we will inform you accordingly.